The second-hand marketplace Members Express Anger Regarding Sizing Updates
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
This online marketplace has revised its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.
Social Media Backlash
Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification compared to what was initially listed as a result of the reclassification.
The platform stated the new system was more in line with comparable marketplaces.
It has advised users to review their products and adjust the sizing manually where appropriate, causing user dissatisfaction.
Size Classification Changes
Before the change, the measurements included one number and one letter, such as S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was formerly size 12 but now shows as UK 16-18.
Member Stories
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, stated items she posted featuring size 14 markings were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Required Changes
A different user, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: last year, the platform withdrew an update regarding delivery choices following member complaints.
